Frequently Asked Questions

Quanta HIMS is Birlamedisoft's comprehensive Hospital Information Management System designed to streamline healthcare operations. It includes modules for patient management, billing, inventory, laboratory, pharmacy, and more, all integrated into a single platform.

Implementation time varies based on hospital size and requirements. Typically: Small clinics (2-4 weeks), Medium hospitals (6-8 weeks), Large hospitals (10-16 weeks). Our team provides dedicated support throughout the process.

Minimum requirements: Windows Server 2016+, 8GB RAM, 500GB storage, Microsoft SQL Server Professional/Enterprise 2019+. For optimal performance: 16GB+ RAM, SSD storage, dedicated database server. Cloud deployment options are also available.

No, the SaaS platform does not include offline functionality out of the box. The system is cloud-based and does not connect to your local server for offline operations. However, for large enterprise projects or special requirements, it is possible to implement a queue management facility that allows users to continue working offline and then push changes automatically once the internet connection is restored. This feature is not part of the standard SaaS product but can be developed as a custom solution for enterprise deployments.

We accept major credit cards, bank transfers, and annual invoicing for enterprise customers. Payment plans are available for larger implementations. Contact our billing team for custom arrangements.

No hidden fees. Our pricing includes software licensing, implementation, training, and first-year support. Additional costs may apply for customization, extended training, or premium support packages.

Yes, we maintain the highest security standards: HIPAA compliance, 256-bit encryption, role-based access control, audit trails, regular security updates, and automated backups.

Data can be stored on-premise or in our secure cloud infrastructure. All data remains encrypted at rest and in transit, with regular backups and 99.9% uptime guarantee.

Yes, both PathogoldCloud and Quanta HIMS include mobile apps for Android. Apps for iOS can be created on request. Healthcare providers can access patient records, view schedules, receive notifications, and perform basic functions on mobile devices with full security.

Yes, the patient portal includes mobile access where patients can view test results, appointment schedules, billing information, and communicate with healthcare providers securely through their smartphones.

Yes, our software offers robust integration capabilities: HL7/FHIR standards, REST APIs, database connectors, and custom integration options. We can connect with lab equipment, imaging systems, EMRs, and third-party applications.

Absolutely. Our data migration team handles transfers from most HMS/EMR systems. We provide data mapping, validation, testing, and training. Migration typically occurs during off-hours to minimize disruption.