Terms and Conditions

    Last updated: July 2025

    By accessing and using Birlamedisoft's products, services, or website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

    1. Pricing and Payment

    Birlamedisoft reserves the right to set, modify, or change prices for any products or services at any time without prior notice. All pricing is subject to change at our sole discretion.

    Payment terms are specified in your service agreement. All fees are non-refundable unless explicitly stated otherwise.

    2. Refund Policy

    All sales are final. No refunds will be provided under any circumstances once services have been delivered or software has been installed and configured.

    3. Acceptable Use

    Your use of Birlamedisoft's software and services must comply with:

    • All applicable local, national, and international laws and regulations
    • Healthcare data protection requirements
    • Our acceptable use policies as outlined in service agreements
    • Professional healthcare standards and ethics

    4. Limitation of Liability

    Birlamedisoft disclaims liability for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

    • Loss of profits, data, or business opportunities
    • Service interruptions or system downtime
    • Third-party actions or data breaches
    • Damages arising from software bugs or system errors

    Our maximum liability shall not exceed the amount paid by you for the specific service in question.

    5. Intellectual Property Rights

    All intellectual property rights in Birlamedisoft's software, documentation, and services remain exclusively with Birlamedisoft. This includes:

    • Software code, algorithms, and system architecture
    • Documentation, training materials, and user guides
    • Trademarks, logos, and brand assets
    • Database structures and proprietary methodologies

    You are granted a limited, non-exclusive license to use our software solely for your intended healthcare operations.

    6. Data Privacy

    Data collection, storage, and processing are governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our privacy practices.

    7. Indemnification

    You agree to indemnify, defend, and hold harmless Birlamedisoft, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

    • Your misuse of our software or services
    • Violation of these terms and conditions
    • Breach of applicable laws or regulations
    • Unauthorized access or data disclosure

    8. Governing Law and Jurisdiction

    These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the court in Pune, Maharashtra, India.

    9. Modifications to Terms

    Birlamedisoft reserves the right to modify these Terms and Conditions at any time at our sole discretion. Updates will be posted on this page with a revised "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

    10. Legal Inquiries

    For questions regarding these Terms and Conditions or other legal matters, please contact:

    Legal Department

    Birlamedisoft Private Limited

    Email: info@birlamedisoft.com

    Phone: +91-9011026090